Sales Review

by Sky

Best Apprenticeship Employer

Rating

7.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • taking calls and helping customers get the best package that suots thier needs and budget

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • developed good customer service skills and good empathy skills

    7/10
  • 3. To what extent do you enjoy your programme?

    • i love my team mates and the work environment, not so much the difficult customers

    8/10
  • 4. How well organised/structured is your programme?

    • its not the most structured as such as its just a new program but is good considering the difficulties

    8/10
  • 5. How much support do you receive from your employer?

    • a lot weekly updates about performance

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • a lot can get in contact with the advisor at any point with via email and get quick responses

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • it will help develop new skills because ive never done call centre work before

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • not that i know off

    5/10
  • 9a. Would you recommend Sky to a friend?

    • Yes

  • 9b. Why?

    • good benefits and great work enviroment

  • 10. What tips or advice would you give to others applying to Sky?

    • just do it and talk about what you love

Details

Higher Level Apprenticeship

Marketing

Livingston

April 2021

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