Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role involves me running shifts or supporting other managers whilst they run shifts, i am responsible for any issues that arise on my shifts wether it’s to do with Food Safety or health and safety. I make sure that customers receive the best possible experience from the moment they arrive to the moment they leave.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I’ve learnt how to correctly manage people and how to get the best out of them. I’ve also learnt about stock systems and why they’re crucial to the business. I’ve also learned how to managed labour costs, about market shares and how much our competitors hold

    8/10

  • 3. To what extent do you enjoy your programme?
  • I thoroughly enjoy it, No day is the same with new challenges presenting Themselves every day, Due to this is taught me how to think on my feet to solve the problems quickly and effectively. This part of the job makes sure That it is never boring As there is always something new around the corner

    10/10

  • 4. How well organised/structured is your programme?
  • On the whole the program is pretty solid, There was a few issues due to COVID-19 however my training provider was able to manage them correctly After a short break we were back to work again learning online in a very organised fashion. The tutors will give you as much time as you require to really get the best out of you.

    8/10

  • 5. How much support do you receive from your employer?
  • My employer couldn’t do anything else for me whether that would be giving me more time off the floor to come and complete some online learning but also taking the time to explain to me some parts of the business I didn’t understand. My coach was my business manager what really helped.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Lifetime training couldn’t be any more supportive any time I need a support I can just drop my tutor and email and he’ll get back to me straight away offering as much help as he could. And I had two Tutors over the duration of my course and both were amazing and can support me enough.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The training my qualification gave me helps me on a day-to-day basis I learned how to get the best out of my people but also how to get the best out of the business side of things to help maximise Growth within the business. It was a real eye-opener To the business side of my job

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • At McDonald’s we help fund raise for Ronald McDonald house charities, Who help families all across the world By providing accommodation when the children are in hospital we also help the local community by getting involved in events such as a beach cleans or a litter walks to help make out community cleaner.

    10/10

  • 9a. Would you recommend McDonald's to a friend?
  • Yes


  • 9b. Why?
  • No two days are the same in McDonald’s, you get to see a variety of people every day that being crew and customers you’re able to have a laugh whilst working what makes the job more enjoyable it is also very flexible and is grateful when you have a family, Or other commitments such as college or other forms of education.


  • 10. What tips or advice would you give to others applying to McDonald's?
  • Be yourself, Not only is it one of the McDonald’s vital ingredients, By letting your personality shine through when applying, it gives us an insight to how you’ll help Deliver the Quality customer service, our customers have come to know and love. It will also show that you’re honest and trustable.


Details

Level 3 Apprenticeship

Hospitality Management

King's Lynn

April 2021


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