Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My Day to Day job consists of setting up connections to this that matter , aka , our customers. On a normal day I prove light to MDR units from patch divers , I also prove these reach a required destination , for example your home or business building like an office or even a home studio.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I learn something new on the job most days , I would say I have learnt the basics so far and I strengthen my knowledge on these things very single shift , I enjoy picking up information and making connections between aspects of work, this keeps my mind ticking everyday on the job!

    10/10

  • 3. To what extent do you enjoy your programme?
  • I love going to work , as for the program I believe it is excellent , creating real opportunity in such a crazy workplace! We are the backbone to the country running smoothly and allowing business to go on day to day, this fills me with pride knowing I am at the forefront of it

    10/10

  • 4. How well organised/structured is your programme?
  • The structure to my on the job and off the job is as clear as it could be. I am assigned tasks clearly with enough time to complete them , my work on the job is explained thoroughly and I can expect what’s to come during that week of work wich helps.

    10/10

  • 5. How much support do you receive from your employer?
  • My employee is always on my case asking if I need any help or support wich is really comforting and an employee , knowing that if anything was to go wrong or if I was stuck with anything I’d know who to contact and be able to do so comfortably

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • During my classes I receive as much help as I need and they are knowledgeable and able to help every time, however for my off the job tasks etc to be completed I do believe they could give slightly more direction. As sometimes I am a little confused as to what admin to complete

    7/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I believe having technical knowledge helps , being able to draw connections from theory and practical hits helps a whole load. This can make aspects of work more clear , knowing the workings behind them and why certain things do what they do this makes the process a whole lot easier to get through

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes we are always looking in the community for ways to help and get involved for example I had real fun a few weeks back with my colleagues offering a helping hand at a sports certain. It felts really good to give back and give purpose to someone / something in the community I work in!

    10/10

  • 9a. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • I could list hundreds but For reasons all my previous answers explain , i al yet to leave work thinking bad things or drained from being there , everyday is upbeat and I thoroughly enjoy it every single day without fail ,I do love my job and the people I work with here at Virgin!


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • Do no stress and be yourself , it’s not about who has the most brains or who has the nicest steel toe caps here. We all chip in our individual specialities and skills to get the job done, and that’s why I love it “team work makes the dream work” is the saying and it comes to life everyday on my shift!!


Details

Level 2 Apprenticeship

Information Technology

Leeds

April 2021


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