new members call handler Review

by The AA

Rating

7.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Taking calls from new members and setting them a policy up

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes I've learnt new computer skills, sales skills and marketing laws

    6/10
  • 3. To what extent do you enjoy your programme?

    • 8/10
  • 4. How well organised/structured is your programme?

    • The company run it smoothly and great help

    7/10
  • 5. How much support do you receive from your employer?

    • A lot you have all different types of people who assist whether they are on your team or not

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Remit respond with the right amount of time in order for me to make sure my work is complete

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not at the moment

    5/10
  • 9a. Would you recommend The AA to a friend?

    • Yes

  • 9b. Why?

    • Because they are friendly, caring and make you enjoy your job

  • 10. What tips or advice would you give to others applying to The AA?

    • Be yourself and calm

Details

Higher Level Apprenticeship

Marketing

Manchester

March 2021

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