Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role is a deputy hotel manager, and I'm looking after payroll, managing maintenance labour and linen budgets, managing housekeeping and reception team. Taking care of finance and Health and safety checks on a daily bases, and make sure the hotel is COVID-19 secure.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes! Able to look at business from a manager point of view, managing team, understanding needs, learning different type of people learning skills and understanding. Able to react quickly certain situations regarding danger or any sort of guest complaints, team issues with a professional manner.

10/10

3. To what extent do you enjoy your programme?

Its very detailed, included reading and activities and also videos to make sure the topic is fully understandable. My trainer has work in my industry and know my business - how we operate and policies and it makes so much easier to explain what happens, and can relate more then others.

10/10

4. How well organised/structured is your programme?

yes it is.

10/10

5. How much support do you receive from your employer?

If I want to be honest not much

5/10

6. How much support do you receive from your training provider when working towards your qualifications?

they have all the material we need and helping with calls/emails or more regular sessions if necessary.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Yes it does, I understand more benefits as a manager - how to prepare more for the future and drive the business towards to goals

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

no due to covid its not possible atm.

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

because even it's has their faults as a big company, its very reliable and working towards good qualities and has everything as an employee would looking for to stay save and supported/ confident in their job role

10. What tips or advice would you give to others applying to Whitbread?

Be opened and honest, sometimes you don't need experience to do a good job, but the right behaviour and passion sometimes is more important