Customer Care Review

by E.ON

Best Apprenticeship Employer

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

The role is based on customer care processing. We have to provide in a professional way information about the services which Company offer, and also we have the duty to be 100 % responsible for what kind of services we deliver and to try to focus on developing yourself.

9/10

2. Have you learnt any new skills or developed existing skills?

Comunication skils, reaction and jugement for differents situation, some platform.

9/10

3. To what extent do you enjoy your programme?

I like that the traning try to build a wall with confidence for what we are doing, and to be active on our activities.

8/10

4. How well organised/structured is your programme?

I think is organised as could be in those rought days of pandemic.

8/10

5. How much support do you receive from your employer?

A lot, all.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

All, I apreciated it a lot.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I am feel more confident.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

because of the pandemic situation no, but online we are involved in some activities

9/10

9a. Would you recommend E.ON to a friend?

Yes

9b. Why?

Because for a younger is a good option to start a careea and to learn new thinks.

10. What tips or advice would you give to others applying to E.ON?

Just not be afraid to apply for it