1. Please give an overview of your role and what this involves on a day-to-day basis:

Dealing with clients with maintenance queries and making sure we are giving great service to our clients. I managed work load between different teams and offices to make sure we got the correct responses and service was provided.

9/10

2. Have you learnt any new skills or developed existing skills?

I have learnt many skills specially the time management complex and how to manage work load and make sure things are done in the order of importance.

9/10

3. To what extent do you enjoy your programme?

Very, it opened up opportunities for me and was able to use what i learnt in the working environment and become more confident in what i did.

9/10

4. How well organised/structured is your programme?

Well it was to a degree but due to covid and redundancy it became harder but [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] still supported me through this programme.

8/10

5. How much support do you receive from your employer?

not as much i would of liked as i wasn't really able to use my new learnt skills until i was moved into a new position which i was able to be more resourceful. but once again i was made redundant before i could really step on and make a change.

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

loads. [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] was fantastic and could ask for much more than what he did.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Well until i'm in back into a position to make decisions then i cant really answer this question

5/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Football, online games etc.

9/10

9a. Would you recommend Spie UK to a friend?

Yes

9b. Why?

Positive,forward thinking company with the right opportunities if your in the correct space.

10. What tips or advice would you give to others applying to Spie UK?

Be the best you can be and don't be dishearten if things don't happen the way you want them to has its a high pressured environment

Client Service Coordinator Review

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