Client Services Technician Review

by RSA Insurance Ltd

Best Apprenticeship Employer

Rating

9.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

processing of marine and liability insurance written by underwriters.

10/10

2. Have you learnt any new skills or developed existing skills?

numeracy improved, knowledge of overseas tax regime, interpersonal skills.

10/10

3. To what extent do you enjoy your programme?

the core parts around attaining my accredited qualification. I.E. Revision for exams and the tools for it.

9/10

4. How well organised/structured is your programme?

couldnt ask for better

10/10

5. How much support do you receive from your employer?

my direct manager is very supportive. she has encouraged me all the way

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

my tutor is available for queries if I need them. I do not feel isolated.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

better understanding of how my role sits within the insurance world. Clearer understanding of what underlies the premium booked. an employee who understands why they are doing something is better than one who just does without knowing

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

pre covid yes, currently some zoom quizs and the like.

5/10

9a. Would you recommend RSA Insurance Ltd to a friend?

Yes

9b. Why?

good fair employer, pay could be better but it is an employer to feel proud to work for.

10. What tips or advice would you give to others applying to RSA Insurance Ltd?

bring honesty, openness and willingness to learn and listen and you will do well. the company want you to succeed, not to fail