Duty manager /trainee supervisor Review

by Iceland

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I work as a duty manager and i am using this course to gain skills, experience and confidence to complete my supervisor training.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • As i am at the start of this course i am developing existing skills. But i am also learning new skills on how to communicate with my team .

    10/10
  • 3. To what extent do you enjoy your programme?

    • My trainer is really easy to talk to and always there when i need help.

    10/10
  • 4. How well organised/structured is your programme?

    • Bit confusing at 1st but isn't everything. But really easy once in the swing of things.

    10/10
  • 5. How much support do you receive from your employer?

    • My employer is behind me all the way and trys his hardest to sit down with me when needed

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • As much support as i need

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Even just starting it has made me change my way of communicating with my team and understand peoples needs.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Due to covid no but before we would have staff days out etc

    10/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • Its a good company to progress with and everyone i work with are the best team i have worked with

  • 10. What tips or advice would you give to others applying to Iceland?

    • Show your keen and passionate about the job and you will go far.

Details

Level 3 Apprenticeship

Customer Service

Plymouth

January 2021

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