Business and Administration Apprentice Review

Printer meter readings and printer support Stock checks and orders Booking detentions Writing and sending detention letters Franking the post Daily cover on the reception desk Reprographics (printing and preparing work for teaching staff, including laminating and making booklets). Collecting work for students in isolation Delivering messages and items to students and staff members Taking the post to the franking box if other staff are unavailable.

My communicating skills with the general public and parents has improved so I am now more confident. I have learnt how to use new softwares which are now in use within the school such as ParentMail and ClassCharts. I have more skills using IT equipment when I started working with the printers and the spreadsheets. I have improved my knowledge on Safeguarding whilst doing the updated training.

Since I started in November 2019, this job has helped my confidence. This has made my job more enjoyable. I have a good friendship with all of the other staff members which is making my experience more fun. The apprenticeship exceeded my expectations. This is due to all of the different responsibilities I have within the job.

Since I started the programme, the support I have received from my mentor, line manager and colleagues has been exceptionally helpful. I feel more confident in completing tasks with all of the support. The induction and training processes have been helpful and were easy to complete and understand. I have managed to spread out my studying to ensure I do enough at work whilst working through my responsibilities at the same time. The programme is well organised and ensures I have the correct resources to help me complete the programme. The support meetings I receive enable me to ask any questions regarding the programme and work, as well as using onefile to ask my assessor any further questions between meetings. During the Covid-19 pandemic, my college assessor has still stayed in regular contact and is always available to help me with tasks, as well as my colleagues at my place of work.

I receive large amounts of support from a variety of members of staff. This includes my line manager, the Headteachers PA, the main receptionist, who also provided me with my training, and other members of the admin team, including finance. My colleagues are always available to ask for support during work hours and out of work hours, and they always have a positive attitude when I ask for support.

Lincoln College provide us with support on a regular basis, both face-to-face and through OneFile. During my programme, I will need to complete an ICT exam to gain an ICT qualification. For this, I will need to go into the college for three days which will include revision sessions and support before taking the exam on the third day. I enjoy the training processes as they are enabling me to gain more knowledge in an area I have a strong interest in and would like to pursue further in the future.

The tasks I am set on a regular basis are helping me towards the qualification I want to achieve, especially tasks such as documents, mail, meetings and IT. All of these are main responisibilities within my job role. I put a lot of the theory from tasks into practice when working, many of these times, I do not notice I am using them. I feel my knowledge is improving drastically throughout my qualification training due to the amount of theory and practice.

The main extra-curricular activities I am involved in is the summer reading. When the school breaks up for the six week holidays, the deputy head gives books to the staff to read as part of a new programme. I have a strong interest for reading so this is an activity that I am willing to take part in.

Yes

Working as a Business and Administration apprentice brings you lots of opportunities within your work. Each day is always different and is always enjoyable. There is always a strong support network between all members of staff and friendships are easily made. You have interaction with staff, governors, students, visitors and parents as well as working with outside organisations when it comes to training and meetings. You learn new skills on a regular basis and the training is always supported to ensure you are confident enough to try independently.

Always be yourself in an interview to show who you are as an individual and express your personality. When it comes to induction days, interviews and line ups to assessments, ask questions if you feel you are unsure. If questions are not asked, you will not know if it is correct. If you are offered opportunities for new training methods or trips, use it as an opportunity to gain more confidence and improve your knowledge in different areas.