1. Please give an overview of your role and what this involves on a day-to-day basis:
my role consists of ensuring passengers get to their destinations safely and in a timely fashion.Ensuring that the bus is safe to use in service for the time of my shift. Reporting any defects with the bus to report to management so that they can address the issues. ensuring that i am complying with the company policies and proedures like money handling, driving hours and also ensuring i am cashing in the correct amount of cash at the end of my shift.
2. Have you learnt any new skills or developed existing skills?
the skills i have learnt consist of team work, communicating to the best of my ability, i have also improved on every day driving ensuring i am sticking to green road to ensure that i am driving to a safe and acceptable manner.i have developed my functional skills qualifications whilst on the apprenticeship and i have maaged to actively participate in my level 2 functional skills, also gaining my cpc qualification and keeping my knowledge up to date
3. To what extent do you enjoy your programme?
over the past year i have really enjoyed taking part in the interserve training programme with stagecoach as i have been able to widen my knowledge and better myself for my family as in school i wasnt given the best chance, they have been adequate in understanding my dyslexia and helping me overcome the weakness's that come with my dyslexia, i am now much more comfortable with writing and filling in defect cards and reporting issues to higher up. for example when ive had issues with other members of staff
4. How well organised/structured is your programme?
the programme is not the best organised due to work not releasing me to atttend workshops also alot of the workshops have fell on my days off meaning i have had to try and catch up which hasnt worked all the time and has been worse due to covid-19 so when it has come restarting doing the interserve work weve had lots to catch up on in such a short space of time and the availability of drivers.
5. How much support do you receive from your employer?
from the mentors side of things it is too rushed and you dont get to fully learn the routes as they need you out on the road and not willing to put money into you learning new and different routes. i understand in different ways however i feel this is more important to learn as then i would be more comfortable at volunteering to cover different routes.However the management are there if and when you need them or to talk
6. How much support do you receive from your training provider when working towards your qualifications?
due to recent times i feel like they have struggled without doing face to face without the issues they have with depots releasing the apprentices to come and do workshops. however when you do see them they are brilliant and explain anything if i get confussed or misunderstand what they are trying to say then they are willing to sit there and break it down in a way i understand and also giving you the relevant information to complete work from home
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
i feel that my qualification helps me to preform better as my tdo used to be a bus driver so he knows what we face on a day to day basis and he also gives us the best imformation on how to overcome these challenges
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
no i dont think there are any social activities to get involved in,.
9a. Would you recommend Stagecoach UK to a friend?
to better yourself and also get your driving qualification and it sets you for the future with there training bond scheme also the pensions schemes they operate
10. What tips or advice would you give to others applying to Stagecoach UK?
be yourself, be honest and if you do get in then enjoy it