Administration Assistant Review

My job role in in the administration sector of Learning Skills Partnership. My job is to ensure the processing of all our starts and completions are done. I am in charge of all the processing on all our systems and databases. Alongside this, I monitor and update our compliance records. Alongside this, I deal with all general admin queries and book hotels and tests. My main role is ensuring all information is processed in time for our monthly data return.

Since starting my job with LSP, I have developed advanced problem solving skills. During our monthly data return, we may have errors come up within our inputted data. It is then my job to find out what has caused the error and how to solve it. Since taking on this role, my problem solving skills have highly improved. In addition, since learning to balance my workload, I have improved my organisational and time management skills. I have also developed my communication skills. Due to working with a lot of people from different teams and sectors of the business, I know the importance of communicating vital information. This has massively improved my communication skills.

I love learning new and more advanced knowledge that applies to my job role. I enjoy thinking of new ways to learn and record my learning in ways that suit me. I enjoy the team I work in, they are very supportive and assist me with anything I need. The course challenges me in ways I enjoy and it teaches me a different outlook on various business and administration principles. Overall, I am certain that I am really enjoying my course and I look forward to the rest of it.

I received a very informative learner induction that was delivered by our online learning platform, Canvas. It was very supportive and it gave me everything I needed to know. In terms of the course itself, I have received constant support from my tutor and I have received various learning materials to help my own learning. When I have reviews and meetings with my tutor, I am always made aware of what I need to learn next and my tutor delivers content to me in a way that suits me and my learning needs. I am a visual learner so all delivery is catered to that. The materials offered to me are constant and I am never short of resources which means I am always confident in the completion of modules. Overall, I am really well supported and the structure is excellent.

My manager is keen to be involved with all my meetings and reviews, she takes an active role in being involved with my course and always checks up on me to see how I am progressing. Should I have any issues within my role, my manager is always there to support me and will guide me in the best direction with a lot of things. Any problems I have ever had, I have been offered various methods of support. Overall, I receive excellent support from my employer.

My tutor is always able to speak with me whenever I have any questions and whenever I have any issues. If I am ever unsure of something, my tutor will support me to the best of her ability to ensure I understand everything I am unsure of. I am always sent relevant support materials, whether I ask for them or not. Whenever my tutor comes across any material that will benefit me, she sends it my way. Overall, I couldn't ask for any better support.

My qualification is perfectly suited to my job role. As I work through the modules, I learn new and improved attitudes and behaviours that I apply to my job role on a daily basis. The processing nature of my job role goes hand in hand with my qualification as a lot of the content revolves around processing and decision making. Since starting my course, I feel like I have gained a lot more background knowledge about my job role and I have much more theory based knowledge to apply to my role. Overall, my qualification is perfect for my role.

Every 6 months, LSP hold a team day. This involves the full company coming to our head office and we meet for a meal in the evening, this allows the company to catch up in a relaxed and friendly setting. The day after out meal, we have our team day. This involves us being put into groups and being given a task which contributes to the development of our problem solving, communication and teamwork skills. We also hold various charity events, such as charity bike rides and walks, that are open to anyone within the company. This allows us all to meet and do something for a great cause.

Yes

I think LSP goes above and beyond to support all staff and learners, whatever the issue or problem, LSP goes above in making sure everything is sorted and resolved in the best way to suit that individual. LSP has strong sense of teamwork and community instilled within it's business culture making it a fun and relaxed place to work and learn. They accept everyone is different and ensures all jobs and activities meet everyone's needs. It is not only a place work, but a place of learning and development. This is why overall, I would definitely recommend LSP and it is an amazing and supportive place.

Do your research. Learn what LSP is all about and what we offer, learn about the company culture and what we do to make the place a relaxed and fun place to work. The opportunities are endless at LSP, we offer such a wide range of courses to suit the needs of so many different roles, I would also recommend researching what courses we offer and which sectors we specialise in. I would advise that you are keen to learn and take on new opportunities as there is always new developments in the works. Overall, I would recommend someone to be positive and open to development.