Assistant Relationship Manager Review

I handle any business matters between our customers and the company; including creating documentation, liaising with internal credit teams and taking part in customer meetings.

I have learnt several new skills, completing the PBC exam as part of the apprenticeship qualification. Regular updated internal and external training courses to keep skills up to date.

I enjoy the sense of community that I feel with my apprenticeship as well as the mentoring that I have available to me. I also enjoy working as part of a team, knowing that I can rely on people to help me with anything.

Originally I thought there was a strong structure to the programme, but there are several platforms that you are supposed to get information from and can lead to quite a bit of confusion. However, there is a strong support system in place, with a dedicated Banking Coach to assist you with anything you need in your apprenticeship.

My employer as a whole supports Apprentices very much, but sometime we can feel overlooked due to the nature of working as part of a massive company. My Manager however, always ensures that I have the time and capability to complete my work as well as keeping an eye out for my mental health.

My training provider has ensured that we all have an advisor in the form of a Banking Coach. They are able to give us support through our work and makes sure that we stay on track with our apprenticeship.

My qualification helps provide me with a deeper understanding of my role and my industry. Furthermore, it enables me to put the theory of what I learn in my apprenticeship into practice.

There are many employee-led networks to join and many other activities/events to get involved in. There are a couple of sport teams, but they mainly tend to be inter-office teams. Most people are quite social and colleagues will often plan events/nights out with each other.

Yes

Great sense of community, gives amazing opportunity to share experiences with people who have and are going through the same processes.

Take a lot of care when prepping for any interviews, and be aware that there are other companies under the umbrella of the NatWest Group (e.g. Coutts, Ulster Bank, Lombard etc)