Operations Director Review

by Learning Skills Partnership

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am the Operations Director of a National Training Provider, that delivers Apprenticeship. I manage a team of about 15 remote workers, who form part of the quality / delivery team. I look at learner numbers, completions, starts and the learner experience. I get involved with the day to day running of LSP, Including financial decision.

9/10

2. Have you learnt any new skills or developed existing skills?

I would say that i have been focusing and understanding more about finance, due to Covid 19, which has pushed me more into that area. Also changing the way i manage my team, as it has become more of a remote leadership that face to face.

8/10

3. To what extent do you enjoy your programme?

I am enjoying learning about different leadership styles, which is supporting me with managing remote teams better.

9/10

4. How well organised/structured is your programme?

I think at my level, i like the way it is about my own guided learning. I have support when i need it. I like online learners, as I can do it at my own pace.

9/10

5. How much support do you receive from your employer?

I am fully supported by my employer, who is keen that i progress within the organisation and with my Apprenticeship.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

The amount of support is just right for me, i am working through an online knowledge programme, which is suitable for me learning style. My tutor is always there when i need her.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The qualification suits my roles, and allows me to go into areas that i might not have had the opportunity to do so. The qualification pushed me to explore other parts of the business, which i am enjoying.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We have a work quiz every Friday afternoon and social coffee mornings. I attend external events (online at the moment). Our work does a lot of charity events, which involves the whole organisation.

10/10

9a. Would you recommend Learning Skills Partnership to a friend?

Yes

9b. Why?

Because they care about you!

10. What tips or advice would you give to others applying to Learning Skills Partnership?

The care about what they do and want to make a difference to people lives.