Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Maintaining customer cases that they log with our helpdesk, answering questions on the phones and via emails to provide a high level of technical support to our customers.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt many skills such as communication with peers and customers that I did not have before. I have learnt other valuable technical skills during this that I will be using in future life.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoyed the programme a lot as it allowed me to earn a salary, get a degree and have no debt afterwards!

    10/10

  • 4. How well organised/structured is your programme?
  • Programme is very well structured from the MMU and with their communication to my employer.

    10/10

  • 5. How much support do you receive from your employer?
  • I received a lot of support from my employer such as weekly meetings and time in my working hours to work on university projects etc and giving me time and resources to work on my work.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I received a lot of support from them, whether it be online resources or regular meetings to ensure I am on track with my studies and progress.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel as though it did as the pathway I chose was directly related to my work, so there was a crossover of skills taught by the university that directly apply to my work.

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • My workplace has regular 'EAT' events which allows employees to come together and do an activity together.

    9/10

  • 9a. Would you recommend SolutionsPT to a friend?
  • Yes


  • 9b. Why?
  • It's a great place to work with friendly people, good support, the work that you do is rewarding and makes a difference in the world of industrial automation.


  • 10. What tips or advice would you give to others applying to SolutionsPT?
  • I would enjoy the time at university as much as possible to ensure that you get everything out of it as it's a great opportunity to get a valued degree at no cost to yourself, but also learn life skills at the company with the great team we have.


Details

Degree Apprenticeship

Information Technology

Crewe

July 2020


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