optical assistant Review

by Paragon Skills

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role includes answering the telephone, sending work emails, till usage and stock maintenance. Interacting with patients and ensuring details are up to date. Completing orders and general cleaning

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have developed pre existing customer skills, however this is now on a face to face basis, I have learnt how to use nhs systems for patients. And also learnt new skills on porting information to the correct system

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy my programme very much, I am learning new skills all the time, and enjoying every experience.

    10/10
  • 4. How well organised/structured is your programme?

    • My programme is very well structured, I always have a constant flow of work and if I ever have any issues my tutor is always on hand to help

    10/10
  • 5. How much support do you receive from your employer?

    • My employer supports me a great lot through my apprenticeship ensuring that wherever they can help me fulfill my full potential and keep me updated with guidelines so that my work is my best

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My tutor is always there to help me, wether it be something small or something new that I have never done before.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • My qualification helps me with my day to day job, as it shows me how to use all the processes we use to the best of my ability ensuring that everything I do is correct

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    10/10
  • 9a. Would you recommend Paragon Skills to a friend?

    • Yes

  • 9b. Why?

    • They have helped me to gain a new skill and gain more confidence in skills I have already gained

  • 10. What tips or advice would you give to others applying to Paragon Skills?

    • Be honest, be prepared and have fun

Details

Level 2 Apprenticeship

Business Operations

Wigan

July 2020

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