Relationship manager Review

by Barclays

Best Apprenticeship Employer

Rating

7.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role as a relationship manager is to help clients with their daily servicing needs such as opening accounts and updating mandates. We also help clients with deposits and services such as online banking.

7/10

2. Have you learnt any new skills or developed existing skills?

I have learnt many new skills in this job. I can into the job with no knowledge of banking and have developed a detailed knowledge of products. I have also developed much better communication skills and how to present myself to clients confidently.

10/10

3. To what extent do you enjoy your programme?

I do enjoy my programme to a large extent. There is a lot of support at Barclays and I feel this has been evident throughout my relationship manager role.

10/10

4. How well organised/structured is your programme?

The programme is extremely well structured. We have a clear timetable of expectations in both our job role and our degree.

10/10

5. How much support do you receive from your employer?

I receive a lot of support from my employer in both my work and my education. They allow me to work flexibly in order to achieve the best results in both sides of my work.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

We receive a good amount of support from our training provider. We do a lot of the work ourselves via online learning with 4 days of remote learning per module. It would be nice to have more remote learning, even just an extra day.

6/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My qualification has taught me a lot about the products and services in the financial services industry and has allowed em to expand my knowledge and make it more concrete.

5/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We do quizzes as a team.

4/10

9a. Would you recommend Barclays to a friend?

Yes

9b. Why?

You are well supported by your colleagues and team leaders. The qualification you work towards enables you to move forward in a banking/ management career. The pay is extremely good for an apprenticeship and you also receive other benefits such as healthcare, extra holiday and bonuses.

10. What tips or advice would you give to others applying to Barclays?

Try to imagine yourself in the role. Go in with an open mind and be honest in everything you do.