RFS Manager Review

by IBM

Best Apprenticeship Employer

Rating

8.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My Role as an RFS manager involves processing requests from the client, getting quotes from 3rd party supplier and providing that back to the client, in the hope they sign the deal, and we then win the deal. Requests can also be for resource not just 3rd party.

9/10

2. Have you learnt any new skills or developed existing skills?

I've learnt lots of new skills, I have learnt how to talk to customers via the internet, pricing, running my own calls, gathering data, become more confident in presenting, been able to widen my network.

9/10

3. To what extent do you enjoy your programme?

I really enjoy my work / apprenticeship, however it will be good to be able to experience other roles and jobs within IBM

8/10

4. How well organised/structured is your programme?

It is well organised.

7/10

5. How much support do you receive from your employer?

There is loads of support from my employer, I have an EMP (Early Professionals Manager) and a Sponsor who i talk to on the regular about any issues i might have or general questions.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of support, they help to point you in the right direction of what work that needs doing and advises you where something can be improved. We meet once a month with other apprentices to check were all on track

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel like my qualification has given me the opportunity to go on courses that help my confidence around talking to customers and how to deal with certain situations that I've never been faced with, it has also just given me a lot more confidence.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes there are

8/10

9a. Would you recommend IBM to a friend?

Yes

9b. Why?

Its helpful

10. What tips or advice would you give to others applying to IBM?

Try and get some work experience and just be yourself