receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

9.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

as a night receptionist, my role is to make sure the hotel is quite, to check the guests and book their breakfast for the next morning, answering the phone , make the bookings if we still have rooms to sale , also i have to run end of day and do CBD , by the morning i have to get the food out and make sure all tables are seated up and clean, at 7am have to do the handover with the duty manager .

10/10

2. Have you learnt any new skills or developed existing skills?

yes , my managers are helping me all the time to learn new skills

10/10

3. To what extent do you enjoy your programme?

my Tutors, are always there for me and they are very helpful .

10/10

4. How well organised/structured is your programme?

very organised, and up to date with my tutors.

10/10

5. How much support do you receive from your employer?

% 100 i fell like they are my family, they are always there for me .

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

%100 my tutors are very helpful and always helping me i'am very lucky to have them .

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

so much to learn and and have corrected a lot of thing at work because of my training and their guidance.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

not that i know, but i always want to do so many activities , cycling or so many things for charities especially GOSH but i don't know who to start.

4/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

is a company that support their employees all the time and provide you courses always either online or with a group.

10. What tips or advice would you give to others applying to Whitbread?

to be patient , listen to the staff who are old in the company and learn , never will regret it also will progress very quickly .