Motor service consultant Review

by Direct Line

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • it involves speaking to customers, handling their queries.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes, i have gained alot more confidence, and my it skills, communication skills have improved

    10/10
  • 3. To what extent do you enjoy your programme?

    • i really enjoy it as we learn new things

    10/10
  • 4. How well organised/structured is your programme?

    • Very organised with good structure

    10/10
  • 5. How much support do you receive from your employer?

    • always there to help providing feedback helping me to improve

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • The trainer is always there explains really well through our group sessions and 121's

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • You can use examples of insurance when you speak to customers too, so it builds confidence

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes

    10/10
  • 9a. Would you recommend Direct Line to a friend?

    • Yes

  • 9b. Why?

    • lovely working enviroment people always there to help

  • 10. What tips or advice would you give to others applying to Direct Line?

    • Be confident, and dont be afraid to ask for help

Details

Level 2 Apprenticeship

Insurance & Risk Management

Leeds

May 2020

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