Rating

2.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Call centre - take calls regarding motor claims and assist Customer/Third party insurer/Solicitors etc offer advice and complete admin.

    2/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Telephony

    2/10

  • 3. To what extent do you enjoy your programme?
  • Very little, The training providers are good

    2/10

  • 4. How well organised/structured is your programme?
  • Poorly organised

    2/10

  • 5. How much support do you receive from your employer?
  • Minimal

    2/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Cannot fault the Training providers

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • zero

    1/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • 1/10

  • 9a. Would you recommend Direct Line to a friend?
  • No


  • 9b. Why?
  • No training expect far too much


  • 10. What tips or advice would you give to others applying to Direct Line?
  • dont


Details

Level 2 Apprenticeship

Insurance & Risk Management

Glasgow

May 2020


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