1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involves dealing with client needs and assisting with placing insurance for our clients. I support my team wherever possible and complete daily tasks they set me. In addition to this i also study part time as a part of my insurance qualifications which involves coursework and set exam papers.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes, I have learnt many new skills such as improving my communication and people skills not only in real life but also via email. There are certain email etiquette that i follow when contacting and communicating with clients. I have also learnt an incredible amount within my industry in such a short space of time which is invaluable work experience.

9/10

3. To what extent do you enjoy your programme?

I enjoy my program very much as my team are so supportive of my development in terms of my career as well as my mental health at work. The team is very inclusive and make time for socialising outside of the busy work schedule. I also enjoy the fact that i am achieving an industry recognised professional qualification at the same time as obtaining work experience.

9/10

4. How well organised/structured is your programme?

In regards to my work it was very structured as i would be shown specific systems that we use as well as my team member devising a plan for my career development. Our study is also structured as we have set study workshops so that we achieve the correct amount of study hours for each exam.

8/10

5. How much support do you receive from your employer?

I receive lots of support from my employer as there are many processes put in place to ensure that i am happy and things are running smoothly in terms of work. I feel like my employer cares about its employees as individuals and put a lot of effort into managing them.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

We receive some support although i feel like the training provider are a bit blurry in terms of understanding how we get off of the apprenticeship scheme as people years ahead of us have had some difficulty contacting our training provider. Although so far they have been supportive with my exams

6/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel like this gives me a wider understanding of insurance especially within different sectors as we understand different roles within insurance such as legal, business etc that we wouldn't normally come across within our line of business. Also, having a qualification connotes professionalism to your employer and that you are dedicated to achievement.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes, there are lots of exclusive networking events that people outside of insurance wouldn't usually be exposed too. We also have sports teams within the company as well as young professionals groups that bring together the younger and newer members of insurance. As a result i am always busy with extra curricular events.

9/10

9a. Would you recommend WTW to a friend?

Yes

9b. Why?

I feel like WTW has a very inclusive and diverse atmosphere, the benefits of my apprenticeship seemed almost too good to be true. The amount of support and experience we gain from this as well as achieving a job afterwards is everything that i hoped to achieve within a career.

10. What tips or advice would you give to others applying to WTW?

I would say that researching not only the company but also the insurance industry will impress your interviewer. It would also help if you got some work experience within the sector and have an idea of which line of business you would like to join. As always, be your best self!

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