1. Please give an overview of your role and what this involves on a day-to-day basis:
AGCN New Business Inwards Co-ordinator I work in the Global Inwards department which involves managing local lines on large global accounts. I speak to clients via email and over the phone. I work within a small team of 4 to manage new clients; once we have placed cover we then pass the clients to our renewals team who then manage he client. My responsibilities involve placing cover for the new clients by gathering the necessary information and then approaching insurers. New business is very fast paced as we are often given short notice and have to work fast but efficiently to get the required cover in place by strict deadlines.
2. Have you learnt any new skills or developed existing skills?
I have learnt to work to strict deadlines whilst still providing high quality service. I am currently studying towards my CII exams. I also attend internal training courses in order to expand my knowledge and provide my with the required information to carry out my day to day job.
3. To what extent do you enjoy your programme?
I enjoy my programme very much; the work is interesting and challenging. My team are very supportive and always provide me with help when i require it. The company culture is better than I expected, I was prepared to feel intimidated but the working environment is very friendly and relaxed.
4. How valued do you feel by Aon?
When I provide help to a colleague they will mention it in our daily team meetings. This makes me feel valued and part of the team.
5. How well organised/structured is your programme?
The two week induction at lanes end was a fast track to gaining lots of information about the insurance industry, as I previously had very limited knowledge. My monthly revision sessions provide lots of support and ensure that I am on track to pass my first exam.
6a. How much support do you receive from your training provider?
I meet with me training provider once a month. She is available for me to contact via phone and email should I require her help. She also sends me revision resources between sessions.
6b. How much support do you receive from your employer?
My employer allows me to take time off from my day to day work in order to attend revision sessions etc.
7. How well does your salary/package meet your costs?
My salary is very competitive compared to the majority of apprenticeship wages.
8. Are there many opportunities outside of work?
My workplace is very sociable and charitable. We have recently been invited to take part in a mud run and a colour run to raise money for one of our sponsored charities.
9. Would you recommend Aon to a friend?
There are many opportunities within Aon; it is a fantastic place to begin your insurance career as there is so much room to grow.
10. What tips or advice would you give to others applying to Aon?
In the application process try and avoid giving one word answers, give as many details as possible. During the interview it is important not to "show off", just be yourself and relax! Experience is the most valuable thing you can take to the interview/assessment day. It gives you, more to talk about and allows you to relate your previous experience to your new prospective job role. The experience doesn't need to be in insurance, even retail jobs show you are confident and can manage a client facing role. Say yes to every opportunity, don't hesitate or you may lose out to others and regret it.
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