Rating

7.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I manage a small McDonald's restaurant of about 50 employees. my day to day duties including catering for hundreds of customers, giving the best possible experience to each customer. In more detail, I also look at ways to improve operations of the business, as well as improving the employee experience.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • since joining the company I have further developed my social skills due to the nature of the role.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I do enjoy the programme, it is always good to be able to look into detail at certain specifics of businesses and I enjoy the challenge of learning about new topics through self motivated research.

    7/10

  • 4. How well organised/structured is your programme?
  • the first 5 day session we spent at the university was an experience for both the lecturers and students. We both learnt things from it and the second visit to the university was a lot smoother. Some of the sessions are unfortunately quite short, but this is expected in such a short time frame.

    6/10

  • 5. How much support do you receive from your employer?
  • my business manager is very supportive of my aspirations to complete this course, as well as my franchisee supervisor.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • A fair amount. there are contacts for almost all problems I might encounter so I feel confident in the available support I have.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • at the moment I have struggled to find a direct link between what I am studying and what I can bring to the business from the course. I feel over time the knowledge I gain will help me become a better manager/business operator.

    7/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • We have Crew events where all staff from the restaurant complete activities together outside of work.

    8/10

  • 9a. Would you recommend McDonald's to a friend?
  • Yes


  • 9b. Why?
  • the opportunities that McDonald's offers is exceptional and they have great focus on the employees experience.


  • 10. What tips or advice would you give to others applying to McDonald's?
  • be yourself and the more you put in, the more you get out of it.


Details

Degree Apprenticeship

Hospitality Management

Manchester

April 2020


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