Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend AO to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to AO?
Leading a team to ensure delivery to our clients goes smoothly and all stakeholders are kept up to date.
There is not enough space to write everything I have learnt and developed. I have categorically improved whilst doing this course.
I am loving the programme, it is better than I expected and my expectations were high! It has improved my work with my team and worked hard to be relevant and in keeping with my company culture.
It is brilliantly organised and structured. This is something I really would've struggled with if it wasn't done well, but fortunately I have all the information I need to do the studying and make sure meetings and delegation fit around the studying.
My Manager has been amazing! I have guidance on any problems and they are so supportive me putting in the time to improve and develop. I am so grateful and overwhelmed by the support. It has been made really easy for me to do what I need to.
The provider has been fantastic! I have a wonderful tutor who has provided all the support I need and has all the time to answer any questions I have. Everyone that I've met from the training provider has been brilliant.
The qualification is helping me in role on a daily basis. It has developed my confidence and helped me in day to day tasks. I feel I am better position to support my team, my company and my clients.
There are company events and options to get involved in a number activities outside of work.
Yes
It is a brilliant place to work.
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Details
Level 3 Apprenticeship
Customer Service
Bolton, Greater Manchester
April 2020