Rating
7/10
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend TUI UK & Ireland to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to TUI UK & Ireland?
Answering the phone, booking holidays, talking to customers and dealing with travel money
9/10
Yes definitely, I’ve leaned more about customer service and how to speak to customers correctly
9/10
I love it so much, so enjoyable
9/10
Very! Everything is well organised and structured so that I can understand it
10/10
So much! Always there to support me in my learning
9/10
Not too much to be honest but think that’s just because we’re always so busy
7/10
X
1/10
No
2/10
Yes
Because they are super organised and well put together
I would advise to have all of your qualifications printed out or saved to your phone as you will need them on hand ; also find out about popular destinations
Details
Level 2 Apprenticeship
Customer Service
Lowestoft
March 2020