Operations Manager Review

by Elior

Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Responsible for the overseeing the operation of on site bistro's/ restaurants within 16 Extra care and retirement living sites, to include client relations, monthly financial accounts,financial reporting of data, HR operations within my area, payroll and menu costing, management and creation.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Developed a clearer understanding of how people perceive me and how to adjust my skills in order to benefit from situations I otherwise may have struggled with before. The importance of all stakeholders within the business has also been a learning curve,

    9/10
  • 3. To what extent do you enjoy your programme?

    • Great tutor, great people, plenty of networking. Has exceeded my expectatons.

    10/10
  • 4. How well organised/structured is your programme?

    • Induction, support and organisation are all fantastic. Can't fault

    10/10
  • 5. How much support do you receive from your employer?

    • Full support of l & d teams, senior management always happy to assist and attend review calls.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Full support. Great direction around the working HUB and always on call should you need further support outside of the bi-monthly sessions.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I believe that I have developed both as a manager and a person. The skills I have acquired are invaluable.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not really

    3/10
  • 9a. Would you recommend Elior to a friend?

    • Yes

  • 9b. Why?

    • Very well structured and supportive company. Great chances of promotion if you are willing to work hard and a large range of courses to suit every need of the business.

  • 10. What tips or advice would you give to others applying to Elior?

    • Be honest. Be smart. Show willing and ask about the opportunities the company can give you. Invest in them and they will invest in your future.

Details

Higher Level Apprenticeship

Hospitality Management

Coventry

March 2020

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