Rating

7.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a team leader. I lead my team Of team members to do what is required to keep our shop safe, filled and legal for customers

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have a clearer knowledge of the business and what goes on from a managerial point of view

    9/10

  • 3. To what extent do you enjoy your programme?
  • The programme was great in terms of the workshops and the tasks to complete on the e-learning pathway. I enjoyed it up into the end

    8/10

  • 4. How well organised/structured is your programme?
  • It was fine to begin with. Towards the end the learning advisor left and I wasn’t allocated a new one until i contacted them. I had to take a maths test which changed twice during the programme with revision pages having no bearing on the actual test. I was told for my final tests I had covered all criteria the examiner was looking for. Upon doing the test I failed. I was confused as to why I was put forward with that info when clearly all criteria wasn’t covered

    6/10

  • 5. How much support do you receive from your employer?
  • Manger and learner were fantastic until she left.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Enough. Others that struggled were Cast to the wayside it seemed. Especially people with family’s who struggled with the hours and additional homework

    7/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel it helps because it opened up opportunity’s in my job that I wouldn’t have been afforded otherwise

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No. We don’t even have anything. We sort our own stuff out of work

    3/10

  • 9a. Would you recommend SSP Group to a friend?
  • Yes


  • 9b. Why?
  • It’s not bad to work for


  • 10. What tips or advice would you give to others applying to SSP Group?
  • It’s good to have on your CV. The people you work with make it fun


Details

Level 3 Apprenticeship

Hospitality Management, Customer Service

Newcastle upon Tyne

March 2020


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