Pension Administrator Review

I answer the telephone and deal with member enquiries. I also take care of cert returns and log post onto members’ records I update members’ records when their circumstances change. I also prepare transfer quotations and retirement illustrations for members and set them up for retirement.

handling members queries on the telephone calculating PCLS, residual pensions and LTAs better understanding of pensions logging post and returning original documents preparing quotations both transfers and retirement

so far I am enjoying my apprenticeship. I get along with my team leader well and am comfortable asking for help from my other colleagues if necessary. I learn something new everyday which I like and everyday is different.

The apprenticeship programme at Barnett Waddingham is very organised. We have monthly exams and are provided with all the content we will need to learn in plenty of time to revise for them.

If I have any queries about a piece of work I am working on I always receive help.

we get support from our training provider and schedule meetings to catch up and see how we are getting on.

the exams we undertake as apprenticeship include information we need to know in our everyday roles.

Yes, sometimes we play football at lunch we is fun and a good way to socialise.

Yes

it is a professional company and is very supportive of you during your journey with them and provides a lot of help when necessary.

I would say to be confident.