Business Analyst Apprentice at Volkswagen Financial Services

Start Date:
Milton Keynes
Programme Type:
Apprenticeship - Higher Level (Level 4/5)
Review Date:
March 2020

Review Score


1. Please give an overview of your role and what this involves on a day-to-day basis:


I Support project teams and business areas to deliver change within the organization. As a business analyst I am responsible for the bridge between business users and IT. I will support all development of business change from start to finish to ensure that it is done correctly and up to the business' expectations.

2. Have you learnt any new skills or developed existing skills?


I have definitely improved my confidence since being in this role, being a BA means you have to speak to stakeholders far senior than yourself. I have also improved my listening and communication skills. Being a BA means that every detail is crucial and your understanding must be on the same page as the Business Area you are providing training for. Talking to more senior people means that communication methods/ techniques have to change dependent on the relationship with the stakeholder

3. To what extent do you enjoy your programme?


I thoroughly enjoy my programme. From day one I have felt very supported by the team. They give you a lot of opportunities to learn and make sure that you feel challenged but not overwhelmed when carrying out work. No two days are the same which makes the programme even more enjoyable.

4. How well organised/structured is your programme?


My Business Analyst Apprentice Programme is very well structured. In the first week you are told how your apprenticeship will work and what you can expect over the two years. The training provider makes a visit within your first month to give you a more in depth breakdown of what to expect, what modules you will cover, what exams you will sit and what qualifications you can expect to achieve.

5. How much support do you receive from your employer?


Support has been great from VWFS. You are buddied with an experienced BA when you start allowing you to find your feet and settle in. You are also given a "well-being mentor" in the department, this allows you to give a honest opinion on how you are doing in a confidential environment. They have supported me through all my exams and the apprenticeship steps so far and have done a great job.

6. How much support do you receive from your training provider when working towards your qualifications?


AssistKD provide a lot of great support. You are given an apprentice mentor who guides you through he coursework you need to complete as well as giving you activities to complete that help consolidate learning against modules that are upcoming. AssistKD also have a wide library of online learning which you are given access to. This really helps as it allows you to effectively revise for the modules that you sit.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?


All qualifications that I have completed with AssistKD have been extremely useful. They go through all the different tools and techniques you can expect to use as a Business Analyst. It puts in perspective how these tools are used in the real world and which ones to use in different situations. The trainers that Assist provide are all very experienced and friendly which makes sitting the exams that bit easier

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)


There are sports teams at VWFS to get involved, for example we have a football team and a badminton club that people can get involved in. VWFS do lots of activities for local charities so there are also those to get involved in!

There are lots of internal development activities you can get involved in including courses surrounding: presenting skills, excel skills, networking skills to name a few

As part of my department VWFS also recently hosted a networking event with IIBA allowing us to network with other BA's from different companies.

Being part of VW we also do events with our brands with opportunities to drive some of the cars as part of our "Ride and Drive" events

9a. Would you recommend Volkswagen Financial Services to a friend?


9b. Why?

I would recommend VWFS because it is a great place to work. The atmosphere is great and everyone here is always more than happy to help you. The support I have received from the start has been incredible and I have developed a lot over the year and a half I have been here. There are lots of opportunities within the business whether that be career development or taking part in activities hosted by the company

10. What tips or advice would you give to others applying to Volkswagen Financial Services?

My advice to anyone applying would be to look into the role and company when applying. Showing that you have knowledge about the role and company will show that you have interest in both the role and company.

I also think a key part is just to be yourself. Let your personality come through, it's not all about what qualifications you have on paper.

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