1. Please give an overview of your role and what this involves on a day-to-day basis:
My current role is a financial client and we are implementing a digital product into their existing business structure. My role is a functional business analyst and my day-to-day activities include attending client meetings with stakeholders to retrieve and analyse business requirements for the product; flesh out these requirements to see what is feasible and in-scope and what is not; sprint planning and management; implementing agile methodologies throughout the project; creating and presenting demo videos of the functionality we have created for the product and documentation on Confluence to maintain a paper trail of the functionality we have created.
2. Have you learnt any new skills or developed existing skills?
New skills: agile ways of working; financial client ways of working; Adobe Experience Cloud; Adobe Experience Manager; Adobe Campaign Classic
Developed existing skills: communication; presentation; diary management; stakeholder expectation management
3. To what extent do you enjoy your programme?
I enjoy my programme thoroughly. I can see that I have developed in more ways that just professionally by going through my programme, such as emotional maturity and day-to-day life skills as well. The learning side of things, I do feel as if we have been a bit of a "guinea pig cohort" where there have been teething problems between learning provider and Deloitte, but I can still see that these improvements have been taking place every time I go back to college to do the learning part of the qualification. This programme has made me a person that is more prepared for the modern corporate working world and this experience has been enriched by being introduced to subjects such as programming, ethics and commercial reasoning within projects and design.
4. How well organised/structured is your programme?
The structure is clear and well laid-out with attending college for one week in every seven (approx) to ensure that 20% of our time is spent with a pure focus on learning. The organisation within the learning side of the programme needed some improvement in the first year, but now being in the third year and the learning provider is used to the programme and the delivery expectations things have become a lot better.
5. How much support do you receive from your employer?
Support from my employer is great. Not overbearing, support is accessible as and when we need it and is always available. The support system is defined and structured well and I know who to approach to discuss what kind of problem. There are also multiple people who hold the same role, so there is always enough resource for the amount of apprentices needing support also.
6. How much support do you receive from your training provider when working towards your qualifications?
Ada have a designated support member for out-of-work problems and I have found this to be incredibly useful. When the cohort wants to give feedback on a module, a Google Forms link is sent out and we can give feedback this way, which is a nice direct way to do this. It is nice to see some of the things that I have written down be seen to have changed the next time I have attended college.
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
My qualification has directly enriched my time on project and at work. The first year created a bridge between learning new things and being able to implement these in project work, and the second and third years of studying have been tailored towards business and technology consulting and now there is a symbiotic relationship between my studying and my project work, in which they both help each other to be better.
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
Yes. There is a plethora of events which cover so many interests and important milestones throughout the year. For example, last week there was International Women's Day celebrations and we also have monthly emails from Deloitte Flourish, which focussed on physical and mental wellbeing. Extra-curricular activities include yoga, an annual ski trip as well as clubs such as environmentalists, late-night programming etc. There really is something for everyone.
9a. Would you recommend Deloitte to a friend?
Deloitte really cares about their employees in both a professional improvement sense and also mental wellbeing. The main office in 1NSS has a retreat no-tech space where people can go to unwind and collect their thoughts, there is a recreational area for people needed a quick break but also there are focus rooms for people who just need to sit by themselves and get a certain job completed. There is a good vibe across all offices and people are kept well-informed about what Deloitte are up to.
The support system for professional development both for apprentices and fully qualified staff is impressive. Everyone has a coach who they can meet up with and talk about promotion activities or just for a general chat as well as being a part of a group such as "advertising, marketing and commerce" where there are group specific social events.
The flexibility in Deloitte is something I haven't come across before. Your own journey within the profession is defined by you, as you can choose your projects and sectors that you work in. Work-life balance is very good.
10. What tips or advice would you give to others applying to Deloitte?
Be yourself. Deloitte are actively searching for diverse backgrounds and knowledge when looking for new employees, especially for apprenticeship schemes. For the application process, hone in on your strengths and past experiences and explain how these can be applied to the role your are applying for in Deloitte. Also do some research on the company before the interview, and possibly your interviewers if possible! Attention to detail and to be known that you have put in some preparation time before the applications stages is only a good thing for you as an applicant.
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