Team Leader at Co-op

Top Employer
Start Date:
Wrexham / Wrecsam
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Review Date:
March 2020

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1. Please give an overview of your role and what this involves on a day-to-day basis:


Running a small team per shift and allocating jobs to certain individuals, using certain individuals based on their strengths/weaknesses. Day to day activity's include working deliveries, helping team members with query's and setting up the store to a high standard. Also merchandising with different planograms to set up through the store on normal fixture and promotional fixture spaces.

2. Have you learnt any new skills or developed existing skills?


New skills with the apprenticeship are different leadership styles and analysing new behaviours to apply to an individual. Also focusing on different marketing aspects.

3. To what extent do you enjoy your programme?


I enjoy the apprenticeship as I was able to meet different colleagues I haven't met before and develop links with the new colleagues and establish new relationships. I have enjoyed having personal time for myself to develop my own skills as if I am ahead of work I can use the extra hours to use to practise different jobs in work and learn in that way too, so I am constantly learning and evolving.

4. How well organised/structured is your programme?


We had an initial first meet but didn't get assigned any work until one month later. Also the work assigned wasn't meant to be assigned until later on as we had a course to help us answer it, so it was meant to be attended before the work.

5. How much support do you receive from your employer?


I have had good experience with my employer personally and have nine times out of ten had the correct amount of time to do the work, however with talking to my fellow colleagues a lot of them don't get the time assigned to them which is not correct. However despite this my experience has been fine.

6. How much support do you receive from your training provider when working towards your qualifications?


I receive a lot of support from my tutor whenever I require it, I haven't tended to ask my tutor for much help but after emailing my tutor on occasions when I wasn't sure I received a prompt response and they even reworded the questions to make it easier for myself to understand.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?


I think in my role it helps me perform better when taking a step back and thinking about what type of leadership style to use with a member of staff and it does make me think about this in a different light to how I thought about it before, I also understand other things such as scorecard models more than I previously did.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)


I have not heard about any activities like this through my employer itself, the only things like this which would be available would be through my boss but on a more personal level. That being said I have not looked into it myself anyway, but the company does encourage a couple of days a year paid for, with community activities.

9a. Would you recommend Co-op to a friend?


9b. Why?

I would recommend co-op with a friend as I have always enjoyed working in the teams I have, there are good and bad places of anyway but my experiences have mostly been good. They also pay the same wage despite what age you are which is very desirable for a young person applying.

10. What tips or advice would you give to others applying to Co-op?

Just be yourself, that may be said a lot but its really true, and this can apply to most jobs. Diversity is a big thing and I wouldn't say to anyone to falsify their persona. There are opportunity's like working at a major festival which is something I am very interested in doing myself.

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