Funeral Arranger Review

by Co-op

Rating

3.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I arrange funerals. I liaise with third parties such as crematoriums, doctors and hospitals. I also am responsible for admin such as invoicing, paperwork etc.

    5/10
  • 2. Have you learnt any new skills or developed existing skills?

    • As I am completing my apprenticeship on the job, I am finding it easier due to most things in my apprenticeship I have already learnt.

    2/10
  • 3. To what extent do you enjoy your programme?

    • I don't enjoy doing the apprenticeship work. I find it tedious, and its not something that is interactive, which makes it boring.

    1/10
  • 4. How well organised/structured is your programme?

    • It is fairly well organized, and I have a great coach who is a major help to me when I need her.

    4/10
  • 5. How much support do you receive from your employer?

    • My manager is supporting me more now. She is very understanding towards my feeling of the apprenticeship.

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My coach is very supportive, and is always at the end of an email if I need her.

    7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • As I said previously, the course is not always aimed at my specific job role, and as I am doing it whilst doing my job I am finding that I know a lot of the information that is being given to me.

    3/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Minimal. We do have community events that we try and get involved in.

    2/10
  • 9a. Would you recommend Co-op to a friend?

    • No

  • 9b. Why?

    • You do not feel like you are listened to at the coop. It always feels as if they are using you to be a sales person, when most of us disagree with that. My job description was not what I am expected to do day to day. I don't feel the support from higher management, and they only care about figures. We are underpaid and under appreciated.

  • 10. What tips or advice would you give to others applying to Co-op?

    • Make sure you are prepared.

Details

Level 2 Apprenticeship

Business Operations

Seaford

March 2020

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