service delivery engineer Review

by BT

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • connecting customers to their network whether that is telephone or internet. repairing and installing lines.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have always had an interest in telecommunications but this is all new to me. so everything I have learnt has been new.

    10/10
  • 3. To what extent do you enjoy your programme?

    • everything was fun and enjoyable. also very detailed and what I learnt was very beneficial. I am very grateful

    10/10
  • 4. How well organised/structured is your programme?

    • very well organised.

    10/10
  • 5. How much support do you receive from your employer?

    • the support was brilliant. no complaints at all.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • a lot of support. again, no complaints at all.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • it's brilliant as it gives me a pay rise and also everything I have learnt gives me the platform and knowledge to perform my daily role to the best of my ability.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • social side is good. there is always stuff being organised and also the friends I have met provide that.

    10/10
  • 9a. Would you recommend BT to a friend?

    • Yes

  • 9b. Why?

    • brilliant money. brilliant colleagues. great job role and active roles to progress into. a great career and company to work for!

  • 10. What tips or advice would you give to others applying to BT?

    • enjoy it and appreciate your role.

Details

Level 2 Apprenticeship

Information Technology

Lowestoft

February 2020

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