Apprentice Travel Advisor Review

In my day to day role, I serve customers and help them find their prefect. I do a mixture of admin jobs, selling and also foreign exchange jobs. My admin jobs include checking invoices and costs. Going through customers details to make sure everything is spelled correctly. My selling job includes sitting with customers and helping them find and book their prefect holidays And i also spend time working in the foreign exchange bureau were I deal with exotic currencies (buying and selling)

In this job I have developed my computer skills as I work on a computer everyday. It has also greatly increased my people skills as I spend everyday talking to either customers, suppliers or other agents. A new skill I have learnt is learning how to look at targets and figures and to know what I need to make in a week to hit my targets which is something I had never done before

I really enjoy my programme as I am learning while on the job so I am getting hands on experience. I work with an amazing team who are always willing to help me with anything. The company also has amazing incentives along with the job including extra money every month which makes you want to work harder everyday.

The programme is very well structured. When I first started I was given a workbook to work through to help my understanding of the company. I then also traveled down to Newcastle for 3 days for a training course. I then started on my apprentice programme work which is set out in monthly tasks so that way you are not getting completed overwelmed with work. You not only have your store manager and team there is help you but you also have an assessor who pays you monthly visits in store to help you with any work or questions.

I receive a great deal of support not only from my own team and store manager but other store managers and my assessor Jamie. My assessor calls me every couple weeks to check in and answer any questions I have and he also comes out to my store on monthly to sign off my work and again help me with any questions or concerns I may have.

My assessor Jamie is very involved with helping me work towards my qualifications. Like i have said above he will call and check in every few weeks and also do monthly store visits. He will go through all my work with me before setting me the tasks and making sue I fully understand everything. He also pushes me to do the best work to my ability and knows if something isn't my greatest he will encourage me to do better.

I feel is helps me perform better in my role as my qualification helps me better understand the procedures we use in an everyday process. It also helps me better understand TUI as a company and all of our values. Knowing all these things helps me with my customers as I know everything I am doing and selling

One major thing that you can get involved in with TUI is educationals. This is an opportunities to fly out to a different country and visit a bunch of our hotels and experience our excursions along with other TUI team members. I got the opportunity to go on one of these educationals to Majorca last September and it was a great opportunity for learning and also to meet other members of TUI from all over Britain

Yes

TUI is a great company with great Values who work hard to keep not only their customres happy but also their staff. They create as many learning opportunities as possible throughout the whole year for all staff members and also to give staff extra incentives such as cash, vouchers and also opportunies to win prizes such as concert tickets, holidays etc...

A huge tip I would give other applying for TUI is to be yourself. A great thing about this job is that it gives you the opportunity to let your personality shine. So if you can show your happy enthusiastic personality from the get go the better you will get on