Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Customer service. Working on tills, working on self checkouts. Helping customers on self checkout. Date checking food. Tidying store.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have been trained to do cashing up at end of the day and setting up tills at start of the day.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I thoroughly enjoy it and find it challenging.

    10/10

  • 4. How well organised/structured is your programme?
  • Very well organised

    10/10

  • 5. How much support do you receive from your employer?
  • A lot they are very supportive

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • A lot of support

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It helps keep me motivated so I feel I can progress in Poundland.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Not that I’m aware of.

    7/10

  • 9a. Would you recommend Poundland to a friend?
  • Yes


  • 9b. Why?
  • There is opportunity to progress within the company.


  • 10. What tips or advice would you give to others applying to Poundland?
  • Always pay attention to detail and give customers the best service. It is very fast paced at times so it is essential to remain calm.


Details

Level 2 Apprenticeship

Customer Service

Bath

February 2020


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