File Reviewer Review

by RSA Insurance Ltd

Best Apprenticeship Employer

Rating

6.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Talking to customers, registering claims.

8/10

2. Have you learnt any new skills or developed existing skills?

Yes, I have learnt much more about the industry I work in

8/10

3. To what extent do you enjoy your programme?

I did find it quite stressfull trying to do the amount of work required alongside a fulltime job. I am pleased I have done it, but it is hard work.

6/10

4. How well organised/structured is your programme?

The structure of learning is good, and once you have done one exam you get into the swing of independent learning and exams.

8/10

5. How much support do you receive from your employer?

My employer was supportive, although to start with I wasn't given the 20% off the job training so felt myself slipping behind.

2/10

6. How much support do you receive from your training provider when working towards your qualifications?

Lots, there is good material available to help me.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I'm using new knowledge everyday.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No.

3/10

9a. Would you recommend RSA Insurance Ltd to a friend?

9b. Why?

The hours are long, the shifts are bad. The annualised hours contracts don't provide flexibility, especially if you have children or a dependant. The pay is poor for employees as loyalty isn't recognised.

10. What tips or advice would you give to others applying to RSA Insurance Ltd?

Make sure Insurance is what you are interested in, and that you can work hard.