IP Exchange & UK SIP-Trunking 24 Hour Operations & Support Review

by BT

Best Apprenticeship Employer

Rating

6.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Platform alarm monitoring - end to end Ordering spares Fault diagnostics Engaging with field engineers

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learnt more about VoIP Better communication skills as i have been communicating with customers

    7/10
  • 3. To what extent do you enjoy your programme?

    • i enjoyed some aspects of the programme as i was able to pick up new skills and meet mew people

    7/10
  • 4. How well organised/structured is your programme?

    • it got better as the apprenticeship continued

    5/10
  • 5. How much support do you receive from your employer?

    • I was able to take time out to study every week so i was well supported

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I am not sure we received much support from the training provide as we mostly received support from our in house apprentice coaches

    5/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • The qualifications that I completed are not closely linked with my day-to-day job

    4/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I organise charity events on the floor i work on

    10/10
  • 9a. Would you recommend BT to a friend?

    • Yes

  • 9b. Why?

    • Its a good place to develop skills are it is easy to move around the business

  • 10. What tips or advice would you give to others applying to BT?

    • Be confident when doing interviews also practise questions Do work experience Ask questions/show interest

Details

Higher Level Apprenticeship

Information Technology

London

February 2020

View More Reviews
Recruiting? See how we can help you