Telecoms engineer Review

by BT

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a service delivery engineer for Openreach. I provide customers with telephony and broadband on behalf of over 400 service providers working in peoples homes and businesses.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt completely new skills. Previously I was a musician in the British Army. All telecoms training is brand new.

10/10

3. To what extent do you enjoy your programme?

I enjoyed the programme. I felt it was very structured and enabled me to develop the skills to carry out the job to the best of my ability, and to the highest standards.

10/10

4. How well organised/structured is your programme?

As structured as could have been. It a very learn something new every day job, however the training gave me the core skills to start with.

10/10

5. How much support do you receive from your employer?

Support is always provided whether home or work.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

A lot of support is provided. My provider and assessor was particularly helpful. She was informative and had a lot of knowledge about the job.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I believe the qualification consolidated training and learning, making me feel secure and confident about the tasks I perform in my job.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

I haven't yet joined these but the option to par take in such events is available.

10/10

9a. Would you recommend BT to a friend?

Yes

9b. Why?

100% yes. My employer, job and everything about it is fantastic. Its an enjoyable organisation to be part of that really encourages you to develop, improve and be your best.

10. What tips or advice would you give to others applying to BT?

Do it, it will change your life. Great job, great training, great pay and benefits.