BT Specialist Field Engineer Review

by BT

Best Apprenticeship Employer

Rating

6.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

DAY TO DAY Responsibilities: • Install new telecommunication equipment in customer’s premises • Resolve issue with customers networks fault finding • Ability to communicate with customer of different level and in the organisation • Able to work independently and to plan ahead • Good time management skills • The ability to multitask on the job • Answering the phone with excellent communication skill • Plan /schedule meeting and appointments

8/10

2. Have you learnt any new skills or developed existing skills?

CISCO configuration Mitel installation Avaya Telephone Instalation

7/10

3. To what extent do you enjoy your programme?

I enjoy the work I do the people I meet and the team of engineers I work with.

7/10

4. How well organised/structured is your programme?

OK COULD BE DONE A BIT BETTER

5/10

5. How much support do you receive from your employer?

ONLY SUPPORT IS MY MANAGER

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

NOT A LOT YOU GO ON TRAINING AND YOU LEARN ON THE JOB MOST OF THE TIME.

6/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

A LITTLE BIT ITS MORE ON THE JOB TRAINING YOU LEARN AND PICK UP.

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

YES THIS IS GOOD THERE ARE MANY OPPORTUNITIES TO GET INVOLVED IN.

6/10

9a. Would you recommend BT to a friend?

Yes

9b. Why?

BECAUSE IT IS STILL A VERY WELL ESTABLISHED COMPANY TO WORK FOR AND NO COMPANY IS PERFECT.

10. What tips or advice would you give to others applying to BT?

MAKE SURE YOU ARE SURE WHAT YOUR END SALARY WILL BE AFTER YOUR APPRENTICE IS DONE GET IT IN WRITING.