Team Manager Review

by Co-op

Rating

6.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Managing a small team working together to serve customers and work deliveries

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • How to use the different theories to manage a team and give the best customer experience

    8/10
  • 3. To what extent do you enjoy your programme?

    • I’m really enjoying it

    7/10
  • 4. How well organised/structured is your programme?

    • Sometimes I spend a lot of time chasing my tutor for work when I’ve finished set assignments, they take a while to reply to emails

    3/10
  • 5. How much support do you receive from your employer?

    • A lot, always there when I need any help

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • When I get support it’s great but it’s a struggle to make contact sometimes

    5/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It really helps, makes me think more about how I do my job and treat my team

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Nope

    6/10
  • 9a. Would you recommend Co-op to a friend?

    • Yes

  • 9b. Why?

    • Such a great company to work for, very supportive and always happy to help development

  • 10. What tips or advice would you give to others applying to Co-op?

    • Enjoy the development and engage with the ethics

Details

Level 3 Apprenticeship

Customer Service

Lyneham, Wiltshire

February 2020

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