Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My department act as Bloomberg's internal IT support. We help Bloomberg employees globally - both remotely and physically when necessary - with a wide range of IT problems, from simple keyboard/mouse replacements, to troubleshooting and resolving complex and long-standing issues. We are also expected to deliver service to users promptly, and with excellent customer service.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Even with existing technical skills prior to working at Bloomberg, I have still learned a lot while working here. Since starting, I've had to learn to troubleshoot and support many pieces of software that I previously didn't know existed and had no exposure to. My troubleshooting skills as a whole have definitely improved since I started this role.

    10/10

  • 3. To what extent do you enjoy your programme?
  • Overall I've enjoyed the programme a lot from the Bloomberg side, with a great team, friendly and helpful HR contacts (Thank you guys) and other apprentices to support me along the way. The apprenticeship provider, QA, I don't have much positive to say about, except that I've gained qualifications.

    10/10

  • 4. How well organised/structured is your programme?
  • Again, from the Bloomberg side, I'm very satisfied, my training dates were booked in July 2019, with my first being in September/October. However, due to the training provider, QA, these dates were mixed up, and I had been booked onto a different course than the rest of my colleagues, which was a frustrating experience. I don't think there was anything extra Bloomberg could have done in this situation, since the dates were booked months in advance, but I was still placed onto the wrong course date twice, out of only five courses.

    8/10

  • 5. How much support do you receive from your employer?
  • I feel Bloomberg are very supportive of my apprenticeship, any time I have asked or even suggested I might need some time to work on my portfolio, my Team Leader has been more than willing to give me as much time as I needed. My Team Leader also went the extra mile and offered me a tour of another office, since it's relevant to and would help with my portfolio.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • When attending QA, the tutors are always friendly and willing to help, although I don't feel like there is always a proper understanding of what's going to be on the exams that they expect us to pass. This has been particularly apparent in the exams themselves, where I have been encountered with content that we were not taught in the classroom - which I don't think is fair on the learners.

    5/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • While the content of the course is very helpful for IT knowledge and understanding, I had already been in my role for 3 or so months by the time of my first training course - so there had already been a lot of training and experience gained from being on the job. Because of that, I don't think the course has had much effect on my overall job performance.

    5/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are always activities to get involved with at Bloomberg, ranging from networking events to informal drinks after work with the team. There are also a lot of "Best of Bloomberg" events, which are often volunteering/charity events. I participated in one during my first week at Bloomberg - planting trees in the pouring rain - which was a lot more fun than it sounds.

    10/10

  • 9a. Would you recommend Bloomberg to a friend?
  • Yes


  • 9b. Why?
  • Bloomberg is a genuinely diverse and interesting place to work, I rarely go a day without seeing something or someone I've never seen before, and that makes it pretty exciting to come into work everyday. I think Bloomberg values personality over technical ability or skill, which is especially true for apprentices.


  • 10. What tips or advice would you give to others applying to Bloomberg?
  • Be yourself in the interview process, be honest about what you enjoy and why you've applied. I mentioned it before, but I think Bloomberg value an authentic personality more than they do someone's technical ability or current knowledge. Skills can be learned, but you can't change someone's personality.


Details

Level 3 Apprenticeship

Information Technology

London

February 2020


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