Sales Apprentice Review

by Softcat

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role includes talking to customers frequently, which is mostly made up from cold calling and emailing. I cold call for a lot of the day trying to bring in new business, and also keeping in regular contact with my existing customers to continue building relationships. Softcat are always able to support me on my day to day life, and there is always someone that can help if ever I am unsure of what to do.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt how to manage my time a lot better since joining Softcat, as I have been given access to help from people who are good at planning their day, and giving me lessons on how to be more efficient with my work and make sure I am able to get everything done.

10/10

3. To what extent do you enjoy your programme?

I thoroughly enjoy being an Apprentice here at Softcat. From the second I come in the door until I leave it is always a pleasure to be here. Everyone here is very sociable and always willing to give you a hand and go that extra mile to help. 10/10

10/10

4. How well organised/structured is your programme?

I find the Apprenticeship program to be incredibly well structured, as I am always well aware of when I have my training and who I need to go to if I ever need any help. Remit are always supporting us in sessions and have payed out a clear plan of when our coursework needs to be completed.

10/10

5. How much support do you receive from your employer?

I receive a huge amount of support from my employer should I need it. There is always someone to help out with anything that is work related or even something that might be outside of work. I have a 1-2-1 meeting every week with my manager to discuss anything I would like to talk to them about.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of support from my training provider while working towards my qualifications, as I am given contact information of my trainer who is always available to ask if I am struggling with any of the coursework. I am also given reasonable deadlines for my work, so I can manage my day to day job.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel like my qualification can help me to perform better in my role, as I am learning about IT d during training and this will help me to become more confident while I am talking to customers. This qualification also allows me to manage my work a lot better.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are a lot of Social Activities that I am able to attend, such as social drinks and also sporting teams. They hold a rugby game vs Microsoft every year, which anyone is welcome to attend to. We have a team night out twice per year which is good to get to know people outside of work

10/10

9a. Would you recommend Softcat to a friend?

Yes

9b. Why?

I would recommend Softcat to any of my friends as I think it has such a unique culture, where anyone can fit in. Also, it is a very sociable work place with a lot of time for progression, so you are able to work your way up and achieve your goals

10. What tips or advice would you give to others applying to Softcat?

I would say to them that they are joining a great company, but they must make sure to not get caught up in all the party’s and remain working hard whilst having fun at the same time. If they keep an open mind and also work hard there is a lot of room for success.