Business Administrator Review

My role consists of general admin duties to support the assessors and other colleagues on their daily duties. I am required to book meetings and take calls, messages and emails for other people and send them to the necessary emails. i take the necessary stationery order every month. I also do photocopying and scanning.

i have learnt how to contract. During the beginning stages of my employment with Telford College i would shadow the contracts coordinator and make sure that i was picking up the knowledge and processes that he would use. For example, most of the days during the week i would learn from him and then the other half i would pick up with other colleagues picking up, organisational skills, communication skills, and time-management and listening skills.

I enjoy it mostly because of the amazing team that i work with. I work in a friendly environment with warm and welcoming people, they never hesitate to help or direct me and are always sincere to me. Along with great people the atmosphere is great at work. The work is enjoyable as everyday is different. I am confronted with a new challenge everyday which allows me to improve myself and learn something new.

I recieve a visit from my assessor every 4-6 weeks on average. In those weeks i am required to achieve a set of action plans which were devised from the appointment before. Every meeting i have with my assessor i am reviewed on things i have achieved, yet to achieve, and outstanding. I also have weekly 1-to-1's with my manager, she reviews how i am progressing, asks if i have any concerns, if there is anything i am struggling with and tries to find a solution. I find these weekly 1-to-1 sessions with my manager very helpful.

I receive a lot of support from my manager and team members. They are very helpful when i appear to question things or if i am stuck on something. She also has helped me with my Maths, she contacted the necessary people to find some math paper to help support my math, as i am retaking it this year. Her general attitude towards supporting has been very positive and kind and warm.

Although i get to see my assessor every 4-6 weeks i do try and achieve the actions that have been set for me to meet. My assesor has advised that if i have any questions about my qualification is to not hesitate and ask her and also to email her.

My qualification has enabled me to learn new skills that has improved my performance in my work role. Skills such as, organisation, contracting, time-management, communication skills, and IT skills have helped me perform better in my role. Each of these skills have been used differently during my day-to-day work duties, so not only have i learnt something new but i have been given the opportunity to continually improve them.

I have got involved in a opening event and spoke to potential apprentices about my job role and what i do on a daily basis. Some people did not know what an apprentice is, i explained to them what an apprentice and used myself as an example. I also gave examples of working at Telford college and how nice the environment is.

Yes

It is great for apprentices who are starting out, they have the necessary staff to support people of different cultures, backgrounds and races. They are a diverse company. There is a lot of opportunities within the college where you can progress within other departments. There is an opportunity for everyone.

When i first applied i got an interview within the week. When i got the job i attended an enrolment day and filled out the necessary paperwork for the position i applied for. It took less than 3 hours to complete the paperwork and assessments. The experience i had on my first day of work was very good and i enjoyed it as i got to meet new people.