Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Currently I am studying within my second year of this apprenticeship meaning I am doing one day at college and four days at my department. Day to day involves shadowing engineers and going out to faults as well as routine maintenance. This means I am constantly hands on. I would arrive to work and see what work would be being conducted on the day. From this we may have a morning meeting to which we will then go out for our routine maintenance. My day to day would resolve around daily maintenance, scheduled maintenance and call out for faults. My role as an apprentice at Gatwick Airport is to shadow engineers but to be part of a team in order to complete a task as well as increasing my knowledge of mechanical / electrical engineering. College is on a Wednesday where I study at East Surry college, this year I am studying three phase power, controls as well as doing my project.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Since joining the apprenticeship scheme, my knowledge of electrical / mechanical theory and skill has grown massively. From my current department I have learnt how to conduct electrical tests / prove dead on systems, how to work on / service generators / barriers / pumps, installation of new components (such as solar panels) and how to work effectively as part of a team. This has built my confidence up when attempting to fix a fault as well as when working as part of the team. Gatwick offer many training courses to which we as apprentices can complete. A few being our airside driving, advanced first aid, various talks about new projects and Electrical Safety Rules training (which allows us to work on electrical equipment / prove that systems are dead). Each department offers new sources of knowledge due to the jobs being undertaken meaning each time you move to your next department (every 3-4 months) you learn new things due to being on different departments.

    10/10

  • 3. To what extent do you enjoy your programme?
  • The programme constantly allows for you to develop throughout, everyday is different at the airport due to the variations of faults / maintenance. As an apprentice you are involved in new projects / training course meaning every week you may be out and about from your department. This may be a joint apprentice project attempting to improve current designs such as an electrical safety testing board / our display rigs for public events. Working around airport equipment also offers differentiation as this generally means bigger or more complex equipment. For example, yearly Gatwick conducts its annual maintenance of the shuttle and baggage systems to ensure that they are in full working order. Apprentices are offered to come and work along side these works in order to increase our knowledge of a more in depth maintenance activity. Yearly Gatwick Airport sends us apprentices to a team building trip to the Outward bounds trust. This is usually for a week and means we spend the majority of the time outside doing activity's such as rock climbing, hiking and water sports. This means constantly you have something to look forward to / something that's different which keeps you interested within the programme. The work culture at Gatwick is fantastic, a lot of engineers have come from apprenticeships of some sort meaning they think highly of the programme. All the engineers I have come into contact with have always been highly approachable and treat you as part of the team.

    10/10

  • 4. How well organised/structured is your programme?
  • The programme is a 4 year course involving going to college / rotating around all the engineering departments at Gatwick. Your first week as a nice ease into the programme, usually sorting out paperwork, picking up uniform and having tours of the airport / engineering departments. Year one is full time at college, this will mean studying level 3 btecs and level 2 competences in hand fitting / installation. During half terms apprentices will come into work visiting a day at all the departments. Year two would involve studying further level 3 btecs as well as taking a project. Years 3/4 is where you can apply / study for a HNC / NVQ.When at Gatwick everything is extremely well organised as usually you will be at your department unless you are attending an event, training course or project. College is on the whole fairly organised with a sometimes slow start to the year in September, however this picks up during the year. As an apprentice you will be assigned with a mentor, they are for your support and can be contacted if a problem occurs. A monthly meet up / phone call is common as it allows for you to talk about how things have gone in that month. The hierarchy / organising among engineers is high. Usually each department has a shift of three engineers. A team leader and two engineering technicians. Daily two shifts are normally in so as an apprentice it means you are always busy with jobs. Overall the scheme is very well thought out with plenty of support / development present.

    9/10

  • 5. How much support do you receive from your employer?
  • The support at Gatwick is excellent. Firstly our apprentice manager is here for our needs as we work our way through the program. This means any issues can be taken directly too him to which he address them as soon as possible. Our apprentice manager will try and check in on us as much as possible, being an engineer before this he understands the job extremely well which is helpful. An example of the support given is when he helped me and two other apprentices with our electrical testing, we asked him for a bit of help as we were struggling to understand how to test dead on 3 phase motors, he then made an appointment within our calendars and we went down to the work shop to practice. Our mentors serve the same purpose but to a more of a day to day basis. They can be approached about problems at work or difficult topics being studied at college. Normally a monthly meeting is set up to have a catch up and a chat about how things are going. All engineers at Gatwick can be approached easily with any problems, this again may be a difficult question at college which they may understand or just to have a chat. Overall the culture at Gatwick is fantastic as if you are worried or confused its easy to approach anyone no matter of the department.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Our training currently is at East Surry college where we study our level 2,3 and 4 qualifications. The college has extremely good equipment for practical work with a large machine shop and welding facility. The teachers are generally very helpful and knowledgeable. Because of this they are happy to help us apprentices overcome problems we may be facing in our assignments. We learn \ mixture of electrical and mechanical subjects which help us develop our skills at Gatwick. The equipment the college has is not always relevant to Gatwick however it builds the fundamental skills so that it can be transferred to the equipment at Gatwick. All that I have learnt at college I have more or less used at work in order to complete jobs.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • What I have learnt at college has helped me understand the theory / the process in order to fix things / overcome problems. By progressing up the qualification level you begin to understand a greater depth in electrical and mechanical principles. By doing so it means that we are able to tackle more complex faults at work and be able to understand as well as fix them. The mixture between mechanical, electrical and controls is well balanced as we have many different systems at Gatwick airport. All that I have learnt at college I have more or less used at work in order to complete jobs. This gives me confidence for when I come out of my apprenticeship as I feel as if I will not struggle or not understand the systems at Gatwick Airport. An example of th9is is 3 phase power, this is used at the airport in most areas. I am currently studying this in one of my units at college which is helping me greatly when I am called out for a fault regarding a power or motor failure.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Gatwick offers an annual out of bounds experience for the apprentices studying, this is a trip to an out of bounds trust for a week through work. It allows for us to be outdoors for a week, hiking, kayaking, mountain climbing and much more. This is a great experience to be able to have through work as it gives us time to relax and have fun as well as bonding as a group. Yearly Gatwick airport hosts Gatfest and Gatwick fun day which is social celebration thrown for all Gatwick staff and the public.

    9/10

  • 9a. Would you recommend Gatwick Airport to a friend?
  • Yes


  • 9b. Why?
  • I can firstly say that the apprenticeship offers a great education throughout, ensuring that we gain knowledge (electrical and mechanical mix) and experience throughout. The sections at Gatwick are also very good, each section is responsible for different tasks / systems which means you are not stuck doing one role. This also links with us rotating through the sections (3-4 month rotations) to which we can then apply for a available vacancy on the desired department. This gives us an opportunity to decide which department is right for us. The pay / holiday during and after the apprenticeship is also very competitive compared to other apprenticeships which I found often is greater than most if not all rivals. The apprenticeship also offers activities such as the outward bound trip, projects and promotional events which mix up your normal working days. Annually, depended on the airports success / your personal review, it may allow for you to qualify for a yearly bonus.Our apprenticeship manager is excellent, he supports us through the program and regularly checks up on us at college or on our sections. This helps with any issues that may occur. The Gatwick Airport apprenticeship also stood out to me compared to when I applied / had interviews for others. On the day of the interview I met several of the managers, technicians and HR employees during the day. One of the differences I found between the staff at Gatwick compared to other company's I applied for was the culture. Everyone I met on my interview day were completely approachable, friendly and helpful. I was able to have conversions or ask questions without feeling uncomfortable. It was one of the other factors that made me choose this apprenticeship over other options / programs I applied for due to knowing that the staff and management were extremely helpful and friendly. I've found since starting my second year (and starting my rotations) that all engineers / operating staff have been really easy to talk to and work with. I believe overall this apprenticeship is an extremely good option for any one who has interests in engineering at Gatwick Airport LTD.


  • 10. What tips or advice would you give to others applying to Gatwick Airport?
  • The application process is quiet straight forward, it begins with your application forms, CV and covering letter. With this you complete an online interview which is a video assessment, this gives you 5 questions. You have a minute to read / plan your answer and then 1 minute to respond via a recording on a web cam. You then upload and save the video (you have limited attempts) and send this off. If you are successful you then get invited to an application day (this is subject to change so may differ year to year) to which you have a meet / talk, group activity, practical exam, theory exam and panel interview. After this you will be contacted with a job other. The only requirements for this apprenticeships are GCSE'S with a C in both Math and English required. A big deal of this is down to your personality. It is recommended to bring any work you do at home or courses you take as I found this brought a good talking point to the interviews.


Details

Higher Level Apprenticeship

Business Operations, Engineering

Horley, Surrey

October 2019


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