Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Store manager, managing money and staff. Ensuring stock levels are full and shop floor standards are high and ensuing staff keep up to that standard. Managing and keeping up with sales progress and targets, ensuring KPIS are met.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I now know how to manage people better, as well as my assistant manager. How to project marketing sales and how to get people to get customers in.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I find it really interesting and relevant to my job. Some points in the course don't apply to me but most of it is relevant.

    7/10

  • 4. How well organised/structured is your programme?
  • It is very organised which I love

    10/10

  • 5. How much support do you receive from your employer?
  • I receive more than enough support from my employer, my area manager is always in contact and helps with any and all my queries.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • She is really supportive and gives me all the help I need and more! She always makes sure I understand the work/unit and allows us to have the 1:1 time if needs be.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • So far it's been helpful in understanding why I do some of the things I do at work, for example with social media and the importance of marketing your target audience

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • As I work for a charity I am always involved in extra curricular activities in creating events to raise money

    10/10

  • 9a. Would you recommend Sense to a friend?
  • Yes


  • 9b. Why?
  • The staff are amazing and it's a wonderful place to work


  • 10. What tips or advice would you give to others applying to Sense?
  • Be 100% you, and if you're unsure of yourself give it a try and see how you find it before you decide not to bother to apply


Details

Higher Level Apprenticeship

Customer Service

Middlesbrough

July 2019


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