Rating

8.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • To identify and help customers with their financial needs, to be proactive and have conversations with customers and see whether we could help them now as well as long term

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes i have learnt how to multitask and i have definitely grown condidence in speaking to customers

    8/10

  • 3. To what extent do you enjoy your programme?
  • I don't just enjoy my programme but i love it, its the reason why i love coming to work and it has opened many opportunities for my future

    10/10

  • 4. How well organised/structured is your programme?
  • Very well

    7/10

  • 5. How much support do you receive from your employer?
  • My employer is very supportive, she is always there for me and always proactively asks where i am at with my progress

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • A lot, i have a few issues in terms of logging on to my work profile however my training provider is tracing things up for me

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Very well, the work links to my daily role hence gives me the chance to think and link things i do

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Not too sure yet

    3/10

  • 9a. Would you recommend NatWest to a friend?
  • Yes


  • 9b. Why?
  • I would recommend natwest to another friend or family of mines as i think its a bank that provides good quality service and helps customers. One reason why i would recommend it is because of the mobile app, it provides ease for the customer to bank whenever and it also is effective


  • 10. What tips or advice would you give to others applying to NatWest?
  • To switch over and always keep the app


Details

Level 2 Apprenticeship

Finance

Chiswick

May 2019


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