Customer Service Apprentice at RBS

Start Date:
2019
Location:
Greenock
Programme Type:
Apprenticeship - Advanced Level (Level 3)
Salary:
£20,461 annually
Review Date:
May 2019

Connect with RBS

Review Score

10 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:

10/10

Serving customers at first point of contact and helping them with any banking queries.

2. Have you learnt any new skills or developed existing skills?

10/10

Ive developed my customer service skills and learned a lot of vital information.

3. To what extent do you enjoy your programme?

10/10

I really enjoy it.

4. How well organised/structured is your programme?

10/10

It is very well structured with good communication.

5. How much support do you receive from your employer?

10/10

I receive as much support as I need.

6. How much support do you receive from your training provider when working towards your qualifications?

10/10

I receive plenty of support to do whatever I need.

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

10/10

I feel it makes me think about my job more and therefore work better.

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

Yes there are lots of charity events and social events.

9a. Would you recommend RBS to a friend?

Yes

9b. Why?

Great place to work

10. What tips or advice would you give to others applying to RBS?

Be yourself

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