Personal Banking Customer Service Advisor Review

Taking phone calls from natwest customers and helping with their queries.

Developed my confidence and my people skills.

I enjoy my job very much, I love being able to help people.

My work is organised but my apprenticeship isn't. They didn't enrol me properly, kept forgetting to send emails over and are not properly telling me what to do.

My work gives me a lot of support, I have received the most support from him, more than all my managers from my other jobs combined.

I receive a lot of support from them, even though my employer also hadn't been told much about the apprenticeship, he has helped me a lot with what to do.

Through the apprenticeship programme, not so much. Maybe when I actually receive my work and what I'm meant to do then it will but for now no.

Charity events, team days out.

Yes

I love working there, I enjoy it.

To do it.