Financial Crime Associate Apprentice Review

by NatWest

Best Apprenticeship Employer

Rating

3.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Answering calls where customer's believe fraud has occurred on the account.

    6/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Customer service

    7/10
  • 3. To what extent do you enjoy your programme?

    • I did enjoy the learning, and developing my skills

    7/10
  • 4. How well organised/structured is your programme?

    • There was very little structure and organisation where no one within the business or programme was aware of the work load and what was expected at the time.

    1/10
  • 5. How much support do you receive from your employer?

    • At the beginning there was not a lot of support as they did not know what we were doing, or the workload that we were expected to completed.

    4/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • None - I asked for further support in regards to the exam but was told that they had not sat the exam so could not help.

    1/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • N/A

    1/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • N/A

    3/10
  • 9a. Would you recommend NatWest to a friend?

    • Yes

  • 9b. Why?

    • It is a good place to work, with nice people.

  • 10. What tips or advice would you give to others applying to NatWest?

    • To be nice and friendly with people, and to ensure that you are chatty and easy to get along with.

Details

Level 2 Apprenticeship

Finance

Edinburgh

May 2019

View More Reviews
Recruiting? See how we can help you